Welcome to Totally Wicked
Totally Wicked was born of passion; a passion for vaping, a passion for business and a passion for service and this passion still remains the backbone of our company today. Trading since 2008, Totally Wicked is one of the founding companies of the electronic cigarette market and was established with a mission to provide the best quality nicotine fluids, electronic cigarettes together with the best possible customer service and support.
The hard work, dedication and enthusiasm of the retail teams in our company owned stores, to fulfil our mission, is mirrored by our Authorised Independent Stockists and this has secured and proven our position as one of the world’s premier electronic cigarette and e-liquid providers.
When you visit a Totally Wicked outlet, whether it is a Company owned store, or one of our Authorised Independent Stockists, you will find that the focus of the staff is on ensuring that you are provided with the information you need about the various device options that best suit your personal preferences, lifestyle and of course, your budget.
Value for money and premium quality is fundamental to all of the Totally Wicked product ranges. We are also proud to be a ‘leader’ and have led our sector both in the UK and internationally in defining and implementing product quality and safety across our devices and fluid range. All our fluids are independently tested to provide validation and assurance of their quality and safety. As we manufacture our e-liquid, we can control every aspect of its production; including UK manufactured pharmaceutical grade nicotine in all our UK and USA manufactured fluids.
Vaping products are transforming centuries’ old habits of millions and we intend to be here supporting our customers and the rights of Vapers internationally whenever rights and freedom of choice are threatened. We will never allow for our commercial interests to override our basic responsibilities to do the right thing for our customers. This is how we hold ourselves to account each and every day.
- TO STRIVE to provide our customers with only the best electronic cigarettes and e-liquid nicotine products.
- TO ENSURE that the customer is heard and respond to their needs as quickly and effectively as we can.
- TO BUILD an electronic cigarette and e-liquid business that serves and adds value to all our stakeholders, this includes our clients, our staff, the companies we buy from and the community at large.
- TO VALUE integrity and to believe in doing the right thing regardless of the consequences